1. General Terms & Account Use

OraBee provides an e-commerce platform dedicated to authentic beauty and skincare products. By using our website, you confirm that you are at least 18 years of age or accessing under the supervision of a parent or guardian. You agree to provide accurate and complete contact and delivery information when creating an account or checking out.

2. Product Authenticity & Skincare Guidance

We guarantee that 100% of the products sold on OraBee are genuine and safe. However, because skin types, sensitivities, and allergies vary across individuals, we strongly encourage conducting a 24-hour patch test before introducing any new formulation into your routine. OraBee is not liable for individual allergic reactions resulting from personal sensitivities to documented ingredients.

3. Pricing, Availability & Orders

• All product prices are quoted in Bangladeshi Taka (BDT) and are inclusive of relevant charges unless stated otherwise.
• We strive to keep pricing and stock information accurate at all times; however, in the rare event of a pricing error or sudden out-of-stock situation, OraBee reserves the right to cancel or amend the order with prior notification to the customer.
• Order confirmation calls or SMS may be conducted by our representative using our official hotline 01521-517488.

4. Payment Methods

We accept multiple convenient payment channels:

• Cash on Delivery (COD): Pay in cash when your parcel is delivered to your address.
• Mobile Financial Services: Secure payments via bKash, Nagad, and Rocket.
• Online Card Payments: Visa, MasterCard, and authorized debit/credit options.

5. Shipping & Deliveries

Orders within Dhaka city are typically delivered within 24 to 48 hours. Orders outside Dhaka across all other districts in Bangladesh are delivered within 3 to 5 business days via recognized courier services. Unforeseen weather disruptions or transit delays may affect these timelines.

6. Intellectual Property

All brand logos, graphics, photographic assets, texts, and branding materials related to OraBee are the intellectual property of OraBee and may not be reproduced, duplicated, or distributed without prior written consent.