1. Information We Collect

When you browse, register, or make a purchase on OraBee, we may collect:

• Personal Identifiers: Name, phone number (01521-517488 for customer support), email address, and delivery address in Bangladesh.
• Order & Transaction Records: Purchased skincare products, order values, chosen delivery dates, and shipping preferences.
• Payment Details: Necessary billing info to process Cash on Delivery (COD), Mobile Banking (bKash, Nagad), or debit/credit card payments through secured financial partners.
• Device & Browsing Info: IP address, browser type, and interaction data collected through cookies to ensure smooth site navigation and cart persistence.

2. How We Use Your Information

We use your data responsibly to provide you with the best skincare shopping experience:

• Accurately processing, packaging, and dispatching your orders directly to your doorstep.
• Sending order confirmations, tracking links, and SMS delivery updates.
• Providing prompt customer care and answering beauty/skincare inquiries.
• Enhancing our website, inventory, and tailored offers to match your skin goals.
• Preventing fraudulent orders and maintaining safe transactions.

3. Data Protection & Security

OraBee implements robust technical and operational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. We strictly adhere to the principle of never selling, renting, or trading your personal data with third-party marketing companies.

4. Third-Party Service Providers

To deliver your favorite skincare products efficiently, we collaborate with trusted courier services across Dhaka and Bangladesh, as well as certified payment gateways. These partners only receive the information strictly required to perform their logistics or payment functions under strict confidentiality.

5. Cookies and Web Browsing

Our website utilizes standard cookies to remember items in your shopping bag, save your preferences, and optimize load speeds. You have full liberty to disable cookies in your browser settings, although certain features such as persistent checkout may be affected.

6. Your Rights & Choices

You have the right to inspect, update, or request the deletion of your personal account information at any time. If you wish to modify your stored delivery address or contact number, you can do so through your account profile or by contacting our team.